COVID 19
Bricks and Mortar Shop
We made the decision to close our physical shop to keep ourselves and the public safe before the 'lockdown' was even brought in - we aim to open as soon as it is declared safe to do so.
Online Orders
Online orders are still being taken and dispatched as usual - we have additional measures in place to make sure the work place is kept as low risk as possible - we are a small family run business meaning its easy for us to adhere to the government guidelines at all times - we are commited to keeping our staff, ourselves and you safe.
  • Only one person working alone packing orders at a time
  • We send all parcels in Paper/card anyway - the virus has been shown to live for less time on paper than plastic
  • An Extensive deep cleaning and hand washing program is in place
  • We have dropped our free postage threshold to £15

However this does mean dispatch may take a little longer than usual.

We are extending our returns period to 60 days during this time - please refer to our returns page HERE - going to the post office to make returns is considered a none essential. We advise using a courier collection service instead - please reach out if you need help to arrange this.

Thank you for your on going support during this time - we are here for you as well. If you are struggling and need support in anyway let us know and we will try and help find you the support you need.

We are going through isolation with you too, we know what it is to be at home with small children - lets help each other through this and share ideas to save our sanity in our facebook group HERE

 

With Love

Paris, Dan, Fox and Freedom